When You Can't Get Closure

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Resolving a conflict is easy if both parties recognize each other’s perspectives. The acknowledgment of that understanding is a game changer. Authentic apologies for sentiments spoken in anger and frustration flow effortlessly if each person feels heard and understood regarding why they feel the way they do. In fact, the actual resolution of the conflict seems less important when both parties feel listened to and have acquired new insight about one another.   Click here to read more...